The goal of business process optimization consists of the selective improvement of core and support processes as well as relevant company interfaces. New communication forms such as social media have changed the requirements of marketing and quality processes as well as service and repair processes. Depending on the industry, even a focus shift within the value chain can be observed. At the same time, compliance requirements of the company processes increase continuously.  The consulting approach of Comitando Management Consulting selectively addresses these new requirements. In cooperation with the client?s organization, potential improvements are developed and compared to industry performance figures. This includes:

• optimizing process structures and evaluating potential in- and outsourcing (shared service centers)
• reducing interfaces and improving process efficiency (capacity and processing time)
• improved allocation of company resources to value-creation processes
• enhancing the automation level
• adhering to compliance and statutory requirements

One important aspect of business process optimization is mapping process structures on existing hierarchical structures. The central prerequisite for successful business process optimization is integrating the different departments and creating a common understanding with respect to the overall company processes. In this way, business process optimization creates a major contribution to corporate culture.